Privacy policy

Provider and responsible body in terms of data protection laws:

Haus Rabenhorst O. Lauffs GmbH & Co. KG
Rabenhorststraße 1
53572 Unkel; Germany

Data protection officer:

Mr. Jörg Seibert
Eifelstraße 14
53757 St. Augustin, Germany

If you have any questions about data protection, please contact us by e-mail at

Scope of application

With this data protection declaration, users receive information about the type, scope and purpose of the collection and use of their data by the responsible provider. The legal framework for data protection is the General Data Protection Regulation (GDPR), the Federal Data Protection Act (BDSG-neu) and the Telemedia Act (TMG).

Collection of general information

Every time this offer is accessed, information is automatically collected by us or the web space provider. This information, also known as server log files, is of a general nature and does not allow any conclusions to be drawn about your person.
The following are included, among other things:

  • Name of the web site, name and URL of the downloaded file,
  • date and time of access,
  • data volume,
  • web browser and web browser version,
  • operating system,
  • the domain name of your internet provider,
  • the so-called referrer URL,
  • and the IP address.

Without this data it would not be technically possible to deliver and display the contents of the website. In this respect, the collection of data is absolutely essential.
The data listed will be processed by us for the following purposes:

  • Ensuring a smooth connection to the website,
  • ensuring comfortable use of our website,
  • evaluating system security and stability,
  • and for other administrative purposes.

We also reserve the right to subsequently check the log files in case of suspicion of illegal use of our offer.

The legal basis for the data processing results from Art. 6 (1) (f) GDPR.
Our legitimate interest arises from the purposes listed above for data collection. Under no circumstances will we use the data collected for the purpose of drawing conclusions about you.

In addition, we use cookies and analysis services when you visit our website. Further explanations can be found under the corresponding headings of this privacy policy.

Sharing of data

Your personal data will not be transferred to third parties for purposes other than those listed below.
We will only disclose your personal data to third parties if:

  • You have given your express consent under Art. 6 Para. 1 S. 1 lit. a GDPR 
  • that disclosure pursuant to Art. 6 Abs. 1 S. 1 lit. f GDPR is required for the assertion, exercising or defence of legal claims and there is no reason to believe that you have an overriding interest worthy of protection of your data not being disclosed
  • in the event that there is a legal obligation for disclosure pursuant to Art. 6 Para. 1 S. 1 lit. c GDPR, and
  • this is legally permissible and required under Article 6 (1) (1) (b) GDPR for the execution of contractual relationships with you.


This site employs cookies. These are text files from the server that are stored on your computer. They contain information about the browser, the IP address, the operating system and the internet connection. We do not disclose this information to third parties or link it to personal data without your consent.

Cookies fulfil two main tasks. Cookies help us to make it easier for you to navigate through what we offer and enable the website to be displayed correctly. They are not used to inject viruses or launch programs.

Users have the opportunity to access our offer without cookies. For this purpose, the corresponding settings must be changed in the browser. Please consult your browser’s help function to find out how cookies are deactivated. However, please be aware that this may interfere with some features of this site and reduce your ease of use. The pages (USA) and (Europe) allow you to manage online ad cookies.

Google Analytics

Based on our legitimate interests (i.e. interest in the analysis, optimisation and economic operation of our online offer within the meaning of Art. 6 (1) (f) GDPR), we use Google Analytics, a web analytics service provided by Google LLC ("Google"). Google uses cookies. The information generated by the cookie about the user's use of the website is generally transmitted to a Google server in the USA and stored there.

Google is certified under the Privacy Shield Agreement, providing a guarantee to comply with European privacy legislation (

On our behalf, Google will use this information to analyse the use of our website by users, to compile reports on activities on this website, and to provide us with other services related to the use of this website and the internet. In this case, pseudonymous usage profiles of users may be created from the processed data.

We only use Google Analytics with IP anonymisation activated. This means that the user’s IP address is truncated by Google within the member states of the European Union or in other countries that are party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there.

The IP address submitted by the user's browser will not be merged with other data provided by Google. Users may refuse the use of cookies by selecting the appropriate settings on their browser software; users may also prevent Google from collecting data generated by the cookie and relating to their use of the online offer and from processing this data by downloading and installing the browser plugin available at the following link:

For more information about data usage by Google, setting and objection options, visit Google’s websites: ("Google’s use of data when you use our partners’ websites or apps"), ("Use of data for promotional purposes"), ("Management of information that Google uses to show you advertising").

Main page:, Google's privacy policy is available

To opt out of interest-based advertising through Google Marketing Services, you can take advantage of Google's settings and opt-out options:

Use of Google Maps

This website uses Google Maps to display a location map. Google Maps is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. By using this website, you consent to the collection, processing and use by Google, its agents or third parties of the automatically collected data and of the data that you enter.
The Terms of Use for Google Maps can be found at Google Maps Terms of Use. Full details can be found in’s privacy centre: Transparency, choices and Privacy Policy.

Facebook Custom Audiences (for websites) – Facebook Pixel

The website uses the remarketing function "Custom Audiences" of Facebook Inc. ("Facebook") to be able to address you again within 6 months. This allows users of the website to be shown interest-based advertisements ("Facebook ads") when visiting the Facebook social network or other websites that also use the procedure. In this way, we pursue the interest of showing you advertisements that are of interest to you in order to make our website more interesting for you.
Due to the marketing tools used, your browser automatically establishes a direct connection with the Facebook server. We have no influence on the scope and further use of the data collected by Facebook through the use of this tool and therefore inform you according to our state of knowledge: Through the integration of Facebook Custom Audiences, Facebook receives the information that you have called up the corresponding web page of our website or clicked on an advertisement from us. If you are registered with a Facebook service, Facebook can assign the visit to your account. Even if you are not registered with Facebook or have not logged in, it is possible that the provider will learn and store your IP address and other identifying features.Deactivating the "Facebook Custom Audiences" or "Facebook Pixel" function is possible under the menu item Privacy Settings in the footer of the website and for logged-in users under
Further information on data processing by Facebook is available at

Contact form

If you have any questions, you may contact us using the form provided on the website. It is necessary to specify the name, a valid e-mail address and the message text so that we know from whom the request originated and in order to be able to answer it. Further information can be provided voluntarily.

Data processing for the purpose of contacting us is based on your voluntarily granted consent in accordance with Article 6 (1) (1) (a) GDPR.

The personal data collected by us for the use of the contact form will automatically be deleted after your request has been processed.

Deletion or blocking of data

We adhere to the principles of data avoidance and data minimisation. Therefore, we store your personal data only as long as is necessary to achieve the purposes mentioned here or as required according to the various storage periods determined by the competent legal authorities. Once the purpose in question no longer exists or these storage periods expire, the corresponding data will be routinely deleted in accordance with statutory requirements.

Data minimisation

In accordance with the principles of data avoidance and data minimisation, we store personal data only as long as is necessary or prescribed by law (statutory retention period). If the purpose of the information collected no longer applies or if the storage period ends, we block or delete the data.

Your rights as a data subject

You have the right:

  • to request information about your personal data processed by us in accordance with Art. 15 GDPR. In particular, you may obtain information about the purposes of processing, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right to correction, deletion, restriction of processing or objection, the existence of a right of appeal, the origin of your data if this has not been collected by us, and about the existence of automated decision-making including profiling and, where appropriate, meaningful information about its details;
  • to request the immediate completion or correction of incorrect personal data stored by us in accordance with Art. 16 GDPR;
  • to request the deletion of your personal data stored by us in accordance with Art. 17 GDPR, unless the processing is necessary to exercise the right to freedom of expression and information, to fulfil a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims;
  • in accordance with Art. 18 GDPR to demand the restriction of the processing of your personal data, as far as the accuracy of the data is disputed by you, the processing is unlawful, but you reject its deletion and we no longer need the data, but you still need this to assert, exercise or defend legal claims or you have objected to processing in accordance with Art. 21 GDPR;
  • to obtain your personal information provided to us in a structured, common and machine-readable format or to request transmission to another person in charge in accordance with Art. 20 GDPR;
  • to revoke your consent provided to us at any time pursuant to Art. 7 (3) GDPR. As a result, we are no longer allowed to continue the data processing based on this consent in the future and,
  • according to Art. 77 GDPR, to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our head office.

Right to object

If your personal data is processed on the basis of legitimate interests in accordance with Article 6 (1) (1) (f) GDPR, you have the right to object to the processing of your personal data in accordance with Article 21 GDPR, provided there are reasons which arise from your particular situation, or if the objection is directed against direct advertisement. In the latter case, you have a general right of objection, which we will implement without the need to specify a particular situation.

If you would like to exercise your right of revocation or objection, it is sufficient to send an e-mail to

Data security

We use state-of-the-art encryption methods (e.g. SSL) via HTTPS to protect the security of your data during transmission. The transmission of a single page of our website in encrypted form is indicated on our website by the closed display of the key or the lock icon in the address bar of your browser.

Changes to our data protection provisions

In order to ensure that our data protection declaration always complies with current legal requirements, we reserve the right to make changes at any time. This also applies where the data protection declaration has to be adapted due to new or revised services, for example new services. The new data protection declaration will then take effect the next time you visit our website.

This Data Protection Declaration is currently valid and was updated in May 2020.